| Effective Customer & Sale |
 During a time when the effects of mass communication are dissolving, customer relationship will be one of the most important keywords for each market and service organization.This is what characterizes our program for More effective Customer- and Sales service. As we use different modules and tools, and can therefore offer each company a program adjusted to its specifications and requirements. Implementation The program is for sale leaders, sales teams and individual salespersons. It is highly concentrated on continual process, for the group as well as the individual, with focus on practical application more than theoretical knowledge. The program can be applied to all kinds of sales and service organizations, telemarketing, in house salesmen, shop personnel and field salesmen. Methodology To support the process in a group and to individuals we use tools for personal profiles, to set objectives and to develop qualities for sales. Video and other techniques are used for the practical applications. Our modules covers the areas as: * Coaching and leadership of sales * Relationship marketing * Techniques of presentation and communication * Sales- and argumentation techniques * Recruiting * Individual coaching Evaluation Before the program is implemented specific goals and quality criteria for Your organization are set. During and after the program the agreed criteria are continually evaluated. |
